product logo
Hotel & Park Tickets
Transport, Hotel & Park Tickets
Park Tickets only
Check-in    Check-out
Accommodation
Rooms
Adults (18+)
Children (0-17 yrs)

MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 133 verified reviews
Read all reviews
Independent Service Rating based on 133 verified reviews
Customer rating:
"Excellent service as always. Quick to answer any queries. Wouldn’t book with anyone else."
Customer rating:
"We spoke to Any who explained everything to us and was really helpful."
Thank you for taking the time to share your feedback with us and for giving us a 5* review.

We are delighted to know that a member of our dedicated team were on hand to assist, providing you with exceptional customer service. We will be sure to relay your kind words to Amy herself and remain at your disposal should you need anything further.

Have a magical rest of your day.

Kind regards,
Christina
Customer rating:
"Dawn was super helpful with our enquiry and then booking too. Couldn’t have been better."
Hi there,

Thank you for taking the time to share your great feedback with us.

We are extremely happy to know that a member of our dedicated team were on hand to assist with any questions you may have had and remain at your disposal should you need anything further.

We wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Fabulous friendly service from Dawn."
Hi there,

Thank you for sharing your feedback with our services.

We are very happy to know that a member of our dedicated team were on hand to assist and remain at your disposal should you have any further questions in the meantime.

Kindest regards,
Christina
Customer rating:
"I spoke to Dawn and she was so helpful and friendly. She made my day and made me smile. I wish all customer service was like that !!"
Hi there,

Thank you so much for taking the time to share your feedback with us.

We are delighted to know that a member of our dedicated team were on hand to assist with any questions you may have had, providing you with exceptional customer service.

We will be sure to relay your great feedback to our team and wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"The advisor was very helpful and responded to all my queries in a timely manner"
Hi there,

Thank you for taking the time to share your feedback with us and for giving our services a 5 star rating.

We are delighted to know that a member of our team were on hand to assist in a timely manner and remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Absolutely brilliant L, so friendly and helpful and pleasure to deal with. I had lots of questions and the lady I spoke with was very knowledgable."
Thank you for taking the time to share your feedback with us.

We are thrilled to know that a member of our team were on hand to assist, answering any questions you may have had and providing you with exceptional customer service.

We wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Very friendly and helpful. Responsive event outside of normal working hours"
Thank you for sharing your feedback with us. We are delighted to know that our team were of assistance, providing you with exceptional customer service.

We remain at your disposal should you have any questions in the meantime.

Kind regards,
Christina
Customer rating:
"Excellent service given by Rachel Rennie, disappointed I couldn’t complete online booking."
Thank you for taking the time to share your feedback with us.

We are sorry to hear that you experienced issues completing the online booking journey, however am happy to head that a member of our team were on hand to assist.

Please do let us know if you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Dawn was really helpful from the start nothing was too much bother to check. No pressure to book at all which was refreshing."
Thank you for sharing your positive feedback and for giving us a 5* rating. We are very happy to know that a member of our team were of assistance and provided you with exceptional customer service. We wish you a magical trip in the meantime.

Kind regards,
Christina
livechat icon Question? Chat with us!
×

Stay in touch, subscribe today!

yellow star bullet point icon Enter your email address to hear about our latest News, Offers and Discounts
yellow star bullet point icon Include your date of birth for additional benefits!