Reviews

We really enjoyed our experience. The rooms aren’t grand and the resort is sprawled out, so there’s a lot of walking involved, but we loved it. With such a big resort and such a great pool, we weren’t in the room much, even on days when we didn’t go to a park. Most of all, I loved that this resort was on the skyliner, which we used as our primary form of transportation for our entire stay. The value was good, especially since we were able to take advantage of one of their deals. We would definitely stay here again.

I used to really love this hotel. And still do but with some caveats. The grounds are beautiful except for the ponds. Ponds are ugly. The rooms are great except the AC (when they work) are super loud. Our AC never got below 70F and it ran non stop. Someone else in our party their AC didn’t work well for their entire stay. Hot room. Hot Florida. Not good. The hotel feels very very dated. The lobby area is nice but the restaurants here suck. We went to eat at other places all the time. The main pool area looks very dated and the hotels just feels very tired. However, the beds are super comfy and water pressure was great. Access to the gondola was great. And you can see Epcots fireworks super close. So that was a plus. Over all not bad but if you get a hot room you will have a bad time. Prob won’t stay here again until they remodel. In the end the main purpose of a hotel is to test and sleep. So if your room is hot then what’s the point of everything else?

Some of the staff were amazing. We had multiple medical issues and the staff were above and beyond helpful. I can't stress enough how helpful and supportive they were. They were compassionate and understanding. Some of the setup was frustrating. Bell-hop service was not great. The main lobby, pool area, and dining services were a bit too far away from the rooms. You had to choose between a quicker hot walk or a longer cooler bus ride. The quick dining option was great. The sit down dining options were ok; good food just limited options. The rooms were clean and comfortable but a little small. The location was great. Close to all the Disney parks. Overall great experience.

So this was our first time staying in this resort. I found it clean. The AC worked pretty well even though it's restricted to no lower than 68, but it did allow the unit fan to run constantly. Having a ceiling fan in the room was very nice. The moderately sized mini-fridge in the room was nice. Parking is a bit of a hike from some buildings, but nothing excessive. Our building in Trinidad was near the pool and snack shack, so that was convenient. I found the bathroom in the room to be excessively small but quite functional. There were no issues with water pressure, and it had two sinks, but they didn't drain super well. The rooms were mostly quiet. Obviously, this relies somewhat on your neighbors... ours were very loud (screaming kids, etc), and the room did a pretty good job of filtering a lot of that out. The bed was acceptable, and there were 6 pillows for the 2 of us, so that was nice. These rooms have 2 additional "pull out" beds, one twin and one full... how people would stay 5 to a room here is beyond me. No way I'd even consider that, it's almost too small for 2 people (adults). There are only 2 floors in the buildings and I would definitely recommend getting a room on floor 2. These are "motel" style rooms with the access door leading to the "porch" or walkway outdoors. Overall I was pleased with our stay. We wished there was: More shaded areas at the pools. More room between the main bed and the wall. More space in the shower/toilet area. More beside table area.

Room was comfy. Air conditioner worked well however it was so loud it sounded like it would take off. 😅 the street light came in pretty bright so we used some luggage to hold down the curtains and lessen the impact. Bring a good eye mask and you should be fine. Bed was comfy. Extra pillows. Coffee in the room was typical, not a keurig machine.